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adecco

Customer Service Representative

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,411 / year median in Kentucky

-6% projected decline

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Job Description

📞✨
NOW HIRING
SEASONAL
CUSTOMER SERVICE REPRESENTATIVES!
✨📞 📍 Winchester, KY | October-January Ready to put your customer service skills to work this season? Adecco is hiring Customer Service Representatives for a busy insurance program during peak season! This is a great limited-service full-time opportunity running from October through January —perfect for dependable, customer-focused individuals looking to earn extra income or gain valuable office/customer service experience! 💰
PAY:
$15.38-$ 20.80/hour 🗓️
SCHEDULE
Monday-Friday ⏰ 9:00 AM-5:30 PM OR 9:30 AM-6:00 PM 📍 ON-SITE | Winchester, KY ⭐
WHAT YOU'LL DO
📞 Answer inbound customer calls and provide friendly, professional assistance 💻 Help customers navigate online applications and submissions 📝 Follow scripts, document calls, and use internal systems 🔎 Research information and escalate complex questions when needed 🔐 Protect customer information while following HIPAA and privacy guidelines 📚 Complete required training and certification 🙌
WHAT WE'RE LOOKING FOR
✔️C ustomer service experience ✔️ Strong communication and multitasking skills ✔️ Dependable and professional ✔️ Comfortable working with computers and internal systems ✔️ Fluent in spoken and written English ✔️ Available for required overtime/holidays if needed ✔️ Must be able to work on-site 🚫
NO COLD CALLING. NO SALES. NO COLLECTIONS.
You'll be helping customers—not trying to sell them something! 📩 Ready to join the team for peak season? Apply today or send your resume to Adecco!
Pay Details:
$15.38 to $20.80 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.