Customer Service Representative

Customer Service Representative Advanced Windshield Repair Baton Rouge, LA Job Details Full-time $14

• $18 an hour 20 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Computer operation Phone inquiries Phone communication Customer service Auto glass Data entry Computer skills Phone etiquette Client interaction via phone calls Full Job Description About us Advanced Windshield Repair is now seeking hard working, self-motivated individuals who are ready to join our team in the automotive glass industry!

We have served the Baton Rouge area for over 20 years! We've built a strong customer and vendor base with our mobile service and shop locations, providing more options for our customers. At Advanced Windshield, we strive to work together as a team to provide excellent service to our customers and accounts.

• Job Summary We are seeking a Customer Service Representative/Office Assistant to join our team at Advanced Windshield! The ideal candidate will be responsible for providing exceptional customer service on the phone and in person, and assisting the Administrative Assistant and Office Manager. The required hours are Monday through Friday from 8am to 5pm.
• Required Responsibilities
• Answer incoming customer calls and respond to customer inquiries promptly and professionally
• Utilize phone etiquette to ensure excellent customer service standards are met
• Communicate effectively with customers to understand their needs and provide appropriate solutions
• Assist the Administrative Assistant and Office Manager with various tasks
• Perform data entry tasks accurately and efficiently
• Vehicle or auto glass knowledge is encouraged!
• Qualifications
• Previous experience in customer service is required
• Required to work during the scheduled hours
• Team driven and organized
• Computer and phone skills are required
• Strong communication skills both verbal and written
• Ability to analyze information and solve problems effectively
• Excellent phone etiquette and interpersonal skills

Job Type:

Full-time Pay:

$14.00

• $18.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Experience:

Customer service: 1 year (Required) Computer skills: 1 year (Required) Phone etiquette: 1 year (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Baton Rouge, LA 70817 (Required)

Work Location:

In person