Call Center Representative

Looking for a steady job with weekly pay and a positive vibe? We're hiring Call Center Representatives for a direct-hire role starting at $11/hr ! In this role, you'll be the friendly voice connecting inmates and their loved ones —handling collect calls, transferring calls , and making sure conversations flow smoothly. If you enjoy talking to people, staying organized, and working in a fast-paced call center environment, this could be a great fit! Why you'll love it: $11/hour, paid weekly Direct hire with the company (no temp work!) Stable schedule and supportive team Meaningful work connecting people when it matters most What you'll do: Answer incoming calls professionally Assist with collect call processing and call transfers Provide clear, courteous customer service to inmates and their relatives Use computer systems to document and manage calls If you're reliable, friendly, and ready to get started, we'd love to hear from you! Strong problem-solving and conflict-resolution abilities, patience and empathy when handling difficult or upset callers, ability to remain calm and professional under pressure, commitment to providing high-quality customer service