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Quality Tools & Services, Inc.

Customer Support Specialist

Job Description

This Customer Support Specialist position is for our Broussard facility. We are a growing multi-location industrial supply distributor focused on machine shop supplies to the greater Lafayette area.
Responsibilities:
Source products & provide customers with pricing, delivery, & product information Fulfill orders based on customers needs via phone, email, or in person Give basic level technical advice Communicate with QTS outside salesmen to resolve customer issues Occasionally Pack/Unpack UPS inbound and outbound shipments daily
Requirements:
General aptitude for technology Ability to lift 75lbs Ability to multi-task proficiently Ability to thrive in a team environment Having machine shop or customer service experience is a big plus Please submit your resume and we will contact you if interested. We do not have the bandwidth to field calls or unscheduled in person visits in reference to this position. www.qtstools.com
Job Type:
Full-time Pay:
$40,000.00 - $56,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you comfortable working in a fast-paced environment handling multiple customer requests at the same time?
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Broussard, LA 70518 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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