About the Role Southern Marsh is looking for an exceptional person to represent our brand as a Customer Service Representative! This position is not remote — you'll work on-site at our offices in St. Gabriel. Must be available to work a full schedule during Thanksgiving and Christmas holiday seasons (actual holidays off). Schedule Monday through Friday (no weekends) 8:00am - 5:00pm Full time position and part time position available Responsibilities Assist customers via email, phone, and online chat Handle returns, exchanges, and general order inquiries Support the Sales/Returns Department as needed Maintain a friendly and professional brand experience Multi-task effectively in a fast-paced environment Requirements Must be 18 years or older Must be willing to pass a drug test and background check Ability to be flexible with hours during busy seasons Preferred Qualifications Prior customer service or retail experience Excellent communication and organization skills Proficiency in Microsoft Office (Word, Excel, Access) Basic understanding of online shopping or logistics Perks & Benefits Employee discount: 60% off all merchandise Great company culture and brand you'll be proud to represent If you're outgoing, detail-oriented, and love the Southern Marsh brand, we'd love to meet you! Apply today and join our team!

Job Type:

Full-time Pay:

From $16.00 per hour

Language:

English (Required) Ability to

Commute:

Saint Gabriel, LA 70776 (Required)

Work Location:

In person