Customer Service Associate

Customer Service Associate at Mobility City of Acton Customer Service Associate at Mobility City of Acton in Acton, Massachusetts Posted in about 2 hours ago.

Type:

full-time

Job Description:

Mobility City is the preeminent mobility equipment repair company in the US today. Similar to AAA, we provide service to veterans, seniors and the physically challenged via our mobile service vans, fixing equipment like wheelchairs, mobility scooters, hospital beds, walkers and lift chairs. We also sell and rent new equipment in our beautiful retail showrooms. Were looking for a person with an outgoing personality, a positive attitude and a desire to help customers get going again. Your primary role as our first point of contact is to relieve customer anxiety and provide a solution for them by answering the phone with a compassionate voice, showing interest in them and their challenges, providing accurate product information, scheduling their appointment and processing their credit card. We will train you how to accomplish these important functions and how to work closely with our service techs to keep them organized, on time and the customer aware. You will be responsible for all completed service order paperwork. Bi-lingual a plus but not required (WHERE

APPLICABLE

) Only those individuals with a strong work ethic, a desire to help others and excellent organizational and communication skills should apply. We pay a starting base salary ranging from $35,000 to $50,000 depending on experience in Sales and Service. Other benefits may be available. We require a clean background check and you must have your own transportation. So, join us to help make others quality of life better, and make money doing it! recblid hveo9ozp9uy78cbtfaep02qpwa96cr