Job Title:

Customer Service Representative / Order Entry (SAP S/4HANA), 6-

Month Contract Location:

Andover, MA (fully onsite)

Type:

6-month contract

Pay:

$26-$29 per hour

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM About the Company Our client is a leading global power technology company whose modular power components drive innovation in fields like artificial intelligence, aviation and marine technology. It's an exciting, fast-moving manufacturing environment where your work directly supports the customers behind those technologies. About the Role We're looking for a detail-oriented Customer Service Representative for a 6-month contract focused mainly on data cleanup and order entry. You'll make sure customer orders are entered, processed and tracked accurately from placement through shipment in

SAP S/4HANA.

You'll also answer incoming customer calls, share lead-time updates with the sales team and build strong relationships with customers and internal departments. This role suits someone who is professional, organized, comfortable working independently and able to hit the ground running. What You'll Do Order Entry and Processing Enter, process and maintain customer orders in

SAP S/4HANA

from order placement through shipment Review orders for accuracy, including pricing, quantities, part numbers and ship dates Track open orders and follow up to keep them moving on schedule Update orders as changes come in, such as revised quantities, dates or shipping details Data Cleanup and Accuracy Clean up and maintain customer and order data in SAP so records are accurate and current Find and fix errors, duplicates and outdated information Keep customer records, order history and documentation well organized Customer Support Answer incoming customer calls and emails with timely, accurate information Give customers updates on order status, lead times and shipments Resolve customer questions and issues, partnering with internal teams as needed Sales and Internal Partnership Share lead-time information with the right sales channels Work closely with sales, operations, production and shipping teams to keep orders on track Build strong, professional relationships with customers and coworkers What You Bring 3-5 years of experience in customer service, sales support and/or order entry

SAP S/4HANA

experience (highly preferred) Salesforce experience (preferred) Manufacturing industry experience (a plus) #RJADM45

Pay:

$26.00 - $29.00 per hour Application Question(s): This role is hiring for a 6 month contract, are you comfortable with the nature of the position? Do you have software exposure to SAP S4 Hanna? How many years of experience do you have with the software?

Work Location:

In person