Cashier/Customer Service

Cashier/Customer Service Dippin Donuts - 3.7 Auburn, MA Job Details Full-time $17 - $18 an hour 1 hour ago Benefits Employee discount Qualifications Phone communication Product demos Stocking Retail math Client interaction via phone calls Full Job Description Job Summary Join our dynamic team as a Cashier and Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this vital role, you will handle transactions accurately, assist customers with their needs, and promote our products through engaging demos and upselling. Your friendly demeanor and strong communication skills will ensure customers leave satisfied and eager to return. This paid position offers an exciting opportunity to develop retail skills in a fast-paced grocery store environment, making a positive impact on our community every day. Responsibilities Operate the Point of Sale (POS) system efficiently to process sales, returns, and exchanges with precision. Provide exceptional customer service by greeting shoppers, answering questions, and resolving concerns promptly. Conduct product demonstrations to showcase new or featured items, encouraging customer engagement and sales. Assist with merchandising efforts by stocking shelves, organizing displays, and ensuring the store remains inviting and well-maintained. Handle cash transactions accurately, including cash handling procedures, balancing registers, and managing receipts. Promote upselling opportunities by recommending complementary products and special offers to enhance customer satisfaction. Maintain professional phone etiquette when assisting customers over the phone or via other communication channels. Requirements Prior experience with POS systems, cashiering, or retail sales is preferred but not required; training will be provided. Demonstrated supervising experience or leadership qualities are a plus for those interested in growth opportunities. Bilingual abilities are highly valued to serve our diverse customer base effectively. Strong communication skills with a friendly attitude and excellent phone etiquette are essential. Ability to perform basic math calculations quickly and accurately for cash handling and retail math tasks. Experience in grocery store or retail environments is advantageous for understanding store operations and customer expectations. A proactive approach to merchandising, stocking, and product demos helps create an engaging shopping atmosphere. Join us today to be part of a vibrant team dedicated to delivering outstanding service while developing your retail expertise!

Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount

Work Location:

In person