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Customer Service Advisor
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Massachusetts data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,993 / year median in Massachusetts
-10% projected decline
Job Description
Splash Management Group is seeking a friendly, outgoing person to join our elite Customer Service Team. Candidate must have a positive attitude, and enjoy customer interaction. No experience is necessary as we will train the right person. The Customer Service Advisor will guide and welcome customers coming into the wash and give them a proper recommendation on a wash package to best clean their car. We welcome schedule flexibility and offer part time and full time shifts. The option to work days, evenings, and weekends are available.
We offer:
Hourly Rate:
$19 per hour
- Earn additional commission that is paid weekly with the purchase of one of our memberships and detail services
- Professional Development Assistance
- Participate in our classroom trainings to assist with position growth
- Advancement Opportunities
- Opportunities to grow into a Manager in Training, Assistant Manager, General Manager through training, performance management, and leadership training
Benefits and Incentives:
- Comprehensive Healthcare packages that include vision Insurance free, offers HSA's and HRA's with generous employer contributions
- 401k Retirement with a generous employer match that is vested immediately
- Health Savings Account & Flexible Spending Account to assist with bills, prescriptions, and over the counter products
- Paid Time Off
- Paid Holidays
- Flexible work schedules available
- Opportunities to work days/nights/weekends
- Tuition Reimbursement
- Take advantage of participating in courses and certifications. May receive reimbursement for approved tuition costs to job related coursework, certifications, and degrees
- Fun up beat work environment
- monthly team dinners
- corporate events (Summer picnic, holiday party)
- Employee Discounts
- free car washes & discounts on detail services, store discounts Please take the following assessment as part of the application process: Please copy the url link and paste it to complete the assessment https://go.
cultureindex.com/p/ebmzzI5BiwK3
W Pay:
$19.00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans