Client Service Associate

Jobs › Franklin, MA › Client Service Associate Raymond James Financial, Inc. Client Service Associate Franklin, MA Apply We believe that best-fit ideas come from collaboration and truly knowing one another - and that's what you'll find here at 1776 Financial. As we evolve, we are seeking a Client Service Associate to join our team. The ideal candidate is team-oriented, client-focused, and has experience in the financial services industry. Look no further. Apply today to join your new team! Essential Duties and Responsibilities Service daily client inquiries over the phone, online, and in-person, including scheduling meetings, managing calendars, and greeting clients Work both independently and within a team environment to provide administrative support to the financial advisors and branch office Open new client accounts, process money movement, and research information as needed Ensure client paperwork and documentation is accurate prior to submission and processing Follow up to ensure accurate completion Prepare various business summary reports and client-specific reporting as needed for review by the financial advisor Create and maintain records and files utilizing Client Relationship Management (CRM) software Assist with compliance documentation and recordkeeping Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on industry policies and procedures Performs other duties and responsibilities as assigned Knowledge, Skills, and Abilities Knowledge of Company's working structure, policies, mission, and strategies General office practices, procedures, and methods Basic investment concepts, practices and procedures used in the securities industry Financial markets, products and industry regulations Skill in Client Relationship Management (CRM) software Microsoft Office Effective communication (in-person, virtual, phone and mail) Ability to Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases Analyze and research account information Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns Provide a high level of customer service in a calm and professional manner Use mathematics sufficient to process account and transaction information Use appropriate interpersonal styles and communicate effectively Work both independently and as part of a team Provide a high level of customer service Education/Previous Experience Bachelor's degree preferred, or equivalent years of experience in industry 1776 Financial and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term "Raymond James" includes, but is not limited to, Raymond James Financial Services, Inc. ("RJFS") and Raymond James Financial Services Advisors. Inc. ("RJFSA") as affiliates. Active Filters Client Service Associate Franklin, MA Clear All Apply