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Customer Support
Customer Service Representative
Franklin, MA

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MasterPeace Dog Training

Customer Service Specialist/Administrative Assistant

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Job Description

Do you have passion and take pride in a job well-done? Are you a "multi-tasker" extraordinaire? Can you see what needs to be done - and jump in and do it? Do you have strong attention to detail? Are you interested in a part-time job? We need someone just like you!! Busy dog training facility, open 7 days per week, seeks self-motivated individual for part-time Customer Service Specialist / Administrative Assistant position. You will be responsible for helping customers by providing information regarding dog training classes, accepting / handling class reservations, scheduling classes and ensuring minimum enrollment numbers are met to run those classes, maintaining a client database using specialized software, processing daily payments including collecting payments at the register or online and making sure they are properly applied, cashing out daily receipts. Opening or closing the building (sometimes early morning may be required), and maintaining a neat and clean environment. Inventorying forms, preparing class rosters, ordering merchandise and supplies, advertising classes and special events, and other clerical duties as needed or assigned. Experience with advertising, including preparing fliers, and publishing to various forms of social media, is a plus. This position involves evening and/or weekend hours.
Qualifications:
Minimum 3 years experience in an office environment strongly preferred, customer service or other related fields; Strong computer skills, including proficiency in Microsoft Word, Excel, and database skills; Good math skills; Demonstrate a high degree of attention to detail; Ability to prioritize and multitask: Can work in a distracting environment while handling multiple job duties; Positive and professional demeanor; Excellent written and professional demeanor; This is not a job where you will be interacting with dogs, but you should be comfortable in their presence.
Job Type:
Part-time Pay:
$18.00 - $20.00 per hour
Work Location:
In person