Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Professional
Job
Wheeler & Taylor Insurance Agency
Great Barrington, MA (In Person)
$57,500 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
40
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
About Us Wheeler & Taylor is one of the Top 100 privately held insurance firms in the country, recognized for our growth, professionalism, and client-focused approach. We provide innovative insurance solutions to individuals, families, and businesses across Western Massachusetts, while offering a structured and rewarding environment for employees to grow their careers . Our team prioritizes skill development, operational excellence, and measurable results — giving professionals the opportunity to advance their career in a structured, high-performing workplace. Position Overview We're seeking a motivated Customer Service Representative to join our office in Great Barrington, Massachusetts. In this role, you will provide exceptional client service , support producers, and help ensure operational excellence in day-to-day processes. This is a career-focused position for someone who thrives in a structured, professional, and growth-oriented environment. Key Responsibilities Serve as a primary point of contact for clients, managing policy changes, claims, and inquiries with precision. Support producers by delivering efficient, accurate, and professional service . Maintain accurate records and ensure compliance with agency policies and procedures. Collaborate with colleagues to ensure operational efficiency and client satisfaction. Participate in training, workshops, and development opportunities to advance your career. Qualifications Prior insurance experience preferred but not required; strong organizational and analytical skills essential. Excellent communication, professionalism, and client-focused mindset. Ability to work in a fast-paced, detail-oriented environment while maintaining accuracy and composure. Commitment to learning, skill development, and long-term career growth. What We Offer Comprehensive training and mentorship to develop your expertise in insurance. Professional, structured work environment with opportunities for advancement. Recognition for performance and opportunities to expand responsibilities. A dynamic, collaborative team environment where career growth is prioritized. Compensation to be discussed during the hiring process.