We are looking for a highly motivated and proactive Customer Service Representative (CSR) to join our fast-paced, in-person office team. This is not your typical CSR role—our team thrives on energy, adaptability, and building strong relationships with both clients and candidates. As a CSR, you'll work on the front lines, balancing customer support, recruiting, and business development in a demanding but rewarding environment. You'll serve as the key liaison between our clients' staffing needs and our candidates seeking employment, ensuring a seamless hiring process and maintaining compliance across all activities.

Schedule:

Monday-Friday Availability:

Must have open availability , extreme flexibility , and be available for rotating weekend work

Pay:

Starting pay $18.00 / hour dependent on experience

Key Responsibilities:

Work onsite in a dynamic, high-energy office environment Answer and place high-volume phone calls to clients, candidates, and internal team members Match candidates to both short-term and long-term job assignments based on client requirements Process job orders and dispatch workers to job sites efficiently Conduct onboarding for new hires, including paperwork and compliance documentation Accurately process temporary employee payroll Conduct outbound recruiting calls to attract new talent Make outbound sales calls to identify new business opportunities and schedule appointments for the Branch Manager Build and maintain strong relationships with clients and job seekers from diverse backgrounds Prioritize multiple tasks while maintaining organization and attention to detail Other administrative and office support duties as assigned

Minimum Qualifications:

Strong verbal and written communication skills Comfortable working with many different personalities Ability to multitask and adapt in a fast-paced, high-pressure environment Self-starter with a proactive, motivated attitude Basic math and data entry skills Must have reliable transportation and a valid driver's license Must be available for rotating weekends and exhibit scheduling flexibility Able to maintain professionalism and positivity during stressful or challenging situations Comfortable with extended phone communication as part of daily tasks

Preferred Experience:

High School Diploma or equivalent Previous experience in customer service, sales, or recruiting Knowledge of labor regulations and staffing industry practices

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off People with a criminal record are encouraged to apply

Work Location:

In person