Job Overview We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your proactive attitude and excellent communication skills will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming office environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while making a meaningful impact on our organization's success. Responsibilities Respond promptly and courteously to customer inquiries via phone, email, or in person, demonstrating excellent phone etiquette and active listening skills. Manage multi-line phone systems to handle high call volumes efficiently while maintaining professionalism. Maintain accurate records through data entry, filing, and updating client information using productivity software such as Microsoft Office, spreadsheets, and QuickBooks. Assist with front desk duties including greeting visitors, managing appointment calendars, and supporting office management tasks. Provide administrative support by preparing documents, proofreading correspondence, and performing word processing tasks with high attention to detail. Support client communication efforts by following up on inquiries, scheduling meetings, and managing calendar appointments. Collaborate with team members to ensure smooth office operations, demonstrating organizational skills and time management. Requirements Proven experience in office management or administrative roles with a focus on customer service or front desk responsibilities. Strong computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, data entry, and productivity software like QuickBooks. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Bilingual abilities are highly desirable to assist a diverse client base. Demonstrated phone communication skills with a professional demeanor and proper phone etiquette. Technical proficiency in handling multi-line phone systems and familiarity with clerical tasks such as filing, proofreading, and calendar management. Prior experience with office experience or as a personal assistant is advantageous. Ability to work independently while contributing positively to team efforts; strong time management skills are essential. Join us in delivering outstanding customer support while advancing your career in a vibrant office environment! This paid role is perfect for motivated individuals eager to develop their administrative expertise while making a difference every day.

Pay:

$25.93 - $31.22 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount Health savings account Paid time off

Work Location:

In person