Call Center Representative

Call Center Representative New Bedford, MA Job Details Full-time $22 an hour 1 day ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Mid-level Order entry 2 years Communication skills Customer complaint resolution Client interaction via phone calls Full Job Description Harvey Waste & Recycling, a Waste Connections Company is looking for a High Energy Call Center Representative to join the team at our Hauling location in New Bedford, MA.

Schedule:

Monday through Friday 8:00am to 4:30pm

Pay Rate:

$22.00 per hour Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day. Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service. Accepting payments from customers, researching customer billing inquiries and updating customer account information. Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

What we need from you:

2 years of high volume Customer Service experience Experience with Microsoft Word, Excel and Outlook Excellent verbal and written communication skills What you'll get from us: Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids,

Employee Stock Purchase Plan, Employee Relief Fund Insurance:

Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice