Estimator & Customer Service Representative Location:

North Attleboro, MA (In-Office Position)

Schedule:

Monday-Friday, 7:00 AM - 3:00

PM Pay:

Starting at $22.00 per hour , based on experience About the Position We are seeking a dependable, organized, and customer-focused Estimator & Customer Service Representative to join our growing powder coating company. This is a full-time, in-office position responsible for providing exceptional customer service while preparing quotes, processing orders, purchasing materials, and handling administrative tasks from start to finish. The ideal candidate is detail-oriented, communicates professionally with customers, and enjoys working in a fast-paced manufacturing environment. Responsibilities Prepare accurate quotes for powder coating services Respond to customer inquiries by phone and email Process customer orders from quote through completion Create and maintain customer records Generate packing slips and invoices Coordinate with production to ensure accurate scheduling and order fulfillment Purchase shop supplies, materials, and inventory as needed Maintain purchasing records and communicate with vendors Answer incoming phone calls and greet customers Track order status and provide updates to customers Maintain organized electronic and paper files Assist with general office and administrative duties as needed Provide exceptional customer service while building strong customer relationships Qualifications Previous customer service, estimating, inside sales, purchasing, or office administration experience preferred Manufacturing or powder coating experience is a plus but not required Strong communication, organizational, and multitasking skills Excellent attention to detail Proficiency with computers and common office software Ability to work independently and prioritize multiple tasks Positive attitude, reliability, and willingness to learn Benefits Starting at $22.00 per hour , based on experience Monday-Friday schedule (7:00 AM - 3:00 PM) Paid Time Off (PTO) Select paid holidays Stable, team-oriented work environment Opportunity for long-term growth This is an in-office position located in North Attleboro, MA. Remote work is not available.

Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

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