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Clean Harbors

ERTS Call Center Specialist- Night Shift

Pay: $20–$23/hr

Posted: 4 weeks ago

Location: Norwell, MA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

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Based on Massachusetts data

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$41,926 / year median in Massachusetts

-1% projected decline

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Job Description

Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist

(Duty Operator) to join our safety conscious team in Norwell, MA for the night shift position (Midnight
8:00 a.

m.). This role will be responsible for answering and triaging incoming calls related to environmental emergencies and incidents. This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology

come be part of the solution with us.

NIGHT SHIFT

This position is in-office in Norwell, MA, Monday-Friday, Midnight

8:00 a.m. Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Competitive wages up to $20
23/hr
Comprehensive health benefits coverage after 30 days of full-time employment
Group 401K with company matching component
Opportunities for growth and development for all the stages of your career
Generous paid time off, company paid training and tuition reimbursement
Positive and safe work environments