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Front Office / Customer Service Representative

Job

Closets By Design SE Mass

Pembroke, MA (In Person)

$38,232 Salary, Full-Time

Posted 7 weeks ago (Updated 7 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Benefits:
401(k) Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Listed pay of $17 - $19 per hour full time. Paid training and ongoing professional development (certifications, courses,...etc.). Paid holidays and paid time off with experience. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers' appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Always with Integrity Commit Quality Better Every Day Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

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