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DA
Dale A Frank Insurance Agency Inc
Property & Casualty Insurance Account Manager
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on Massachusetts data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$51,361 / year median in Massachusetts
-6% projected decline
Job Description
Job Overview We are seeking a dynamic and proactive Property & Casualty Insurance Account Manager to join our team! In this energetic role, you will be the key driver in managing client relationships, developing new business opportunities, and providing expert guidance on insurance solutions. Your enthusiasm for sales and customer service will help clients navigate complex insurance options, ensuring they receive tailored coverage that meets their needs. This position offers an exciting opportunity to leverage your sales expertise, communication skills, and insurance knowledge to make a meaningful impact in our organization and the lives of our clients. Duties Cultivate strong relationships with existing clients by providing exceptional customer service, ongoing policy reviews, and tailored insurance solutions Conduct analysis of client needs using analysis skills to recommend appropriate property, casualty, health, and commercial insurance policies Manage sales administration tasks such as processing quotes, policy changes, renewals, and documentation accurately and efficiently Stay informed on insurance regulation updates and compliance requirements to ensure all client interactions adhere to legal standards Collaborate with marketing teams to promote insurance products through targeted campaigns and community engagement initiatives Experience Knowledge of property casualty insurance, commercial insurance policies, and benefits administration is essential Familiarity with insurance regulation standards ) is a plus Excellent communication skills—both verbal and written—to clearly explain insurance concepts to clients Analysis skills for assessing client needs and recommending appropriate coverage options Join us as a Property & Casualty Insurance Account Manager where your energy fuels success! Bring your expertise in insurance products, and your dedication to delivering outstanding customer service. Together, we'll help clients protect what matters most while advancing your career in a vibrant environment committed to growth.
Benefits:
401(k) 401(k) matching Paid time offExperience:
Customer service: 1 year (Preferred)License/Certification:
Insurance Producer License (Preferred) Ability toCommute:
Sunderland, MA 01375 (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Dental Insurance