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Customer Service Representative - $24/hour

Job

Personnel People

Walpole, MA (In Person)

$49,920 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/23/2026

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Job Description

Responsibilities:
Represent the company in a professional manner and communicate with stores, customers, and sales reps via phone, online, email and or fax accounting, processing checks, processing e commerce, and also know CRM systems Processing invoices and customer orders Follow through on orders, answering questions on orders, addressing any issues with the orders Research on orders Develop expert knowledge about our products and website in order to guide, advise and make recommendations to customers Perform order entry, shipping, invoicing, payment, returns processing and filing Resolve customer questions, requests and issues in a timely manner Assist production and warehouse teams with projects related to shipping, pulling and packing of orders and samples Assist in tasks associated with warehouse sales held three weekends a year
Requirements:
Strong computer skills including different CRM and ERP Systems Proficient in Microsoft Excel Ability to multi-task on the computers and use multiple systems at once Excellent written and oral communications skills Ability to multitask and work well under pressure Be able to discern when to escalate issues to senior staff Possess strong computer and database skills The hours are; Monday through Friday 9am to 5pm The pay is up to $24.00 an hour
Pay:
Up to $24.00 per hour
Work Location:
In person