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Canon U.S.A

Client Service Representative. Job in Wellesley Gr8Jobs

Career Insights for Client Service Representative / Associate

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Based on Massachusetts data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$48,048 / year median in Massachusetts

-6% projected decline

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Job Description

Canon U.S.A. seeks a Client Service II Representative to support print production operations for our manufacturing print solutions. In this on-site role, you will be the main contact for client requests, processing work orders, reviewing files, and coordinating print jobs from intake to delivery. You will track schedules, monitor quality, and resolve service issues while working closely with production teams. Drawing on Canon's culture of innovation and customer focus, you'll help ensure accurate, on-time, and cost-effective output while maintaining strong client relationships and supporting process improvements.