Client Service Representative Robert M. DeGregorio Insurance Agency Winthrop, MA Job Details Full-time $20 - $25 an hour 1 day ago Benefits Paid time off Professional development assistance Retirement plan Qualifications Computer operation Phone communication Administrative experience Clerical experience Productivity software Technical Proficiency Full Job Description Overview Join our dynamic team as a Client Service Representative, where your energy and organizational skills will drive exceptional customer experiences. In this vital role, you will serve as the first point of contact for clients and visitors, manage administrative tasks with precision, and ensure smooth office operations. Your proactive approach and excellent communication skills will help foster positive relationships and support the overall efficiency of our office environment. This paid position offers an opportunity to develop your professional skills while making a meaningful impact on client satisfaction. Responsibilities Greet clients and visitors warmly, providing professional front desk support with excellent phone etiquette Manage multi-line phone systems, directing calls efficiently and taking detailed messages when necessary Handle data entry tasks accurately using productivity software such as Microsoft Office Guide clients through billing, claims, and simple policy changes. Assist with calendar management and scheduling appointments Support office management activities, including document proofreading, filing, and basic clerical duties Provide exceptional customer service by responding promptly to inquiries via phone or email and supporting client communication efforts Qualifications Proven office experience with strong computer literacy and technical proficiency in Microsoft Office applications Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Strong interpersonal skills with a professional demeanor and excellent phone communication skills Previous experience in front desk or administrative roles is preferred Demonstrated ability to manage multiple responsibilities efficiently while maintaining attention to detail Embark on a rewarding career where your enthusiasm for customer support and office management can truly shine. We value proactive individuals who thrive in energetic environments and are eager to grow professionally. Join us today and be part of a team dedicated to delivering outstanding service!

Pay:

$20.00 - $25.00 per hour

Benefits:

Paid time off Professional development assistance Retirement plan

Work Location:

In person