Job Overview We are seeking a dynamic and proactive Client Services Coordinator to join our team and elevate our client engagement efforts. The CSC is responsible for the efficient processing and handeling of customer orders ,from proposal to orderentry to final punch list .Working in conjunction with the sales ,PM and Design this person will be responsible for expititing orders ,maintains status ,to ensure a high level of customer satisfaction .Responsible for working as a sales support and to be the liaison between all departments Duties Develop and maintain a strong relationship with Sales ,Design ,Prohject Managment and Finance to guarantee a seamless customer experience . Create customer proposals using industry sepcific software Checking orders to ensure accuracy of all information i.e,cost product finishes manufacturer codes freight contrcats purchase and sales documents ship to and bill to Ensure accuracy of manufactuere acknowledgments for correct product special pricing and Gross Profits Maintain and provide weekly status repor, clarification,discrepancies and changes to ensure a smooth delivery Communicate with sales ,Design and PM reguarly to answer questions Moniter shipping and installation dates generate delivery ticikets to warehouse Participates in weekly staff meetings Prepare and submit manufactureer odrers Understand business and accounting practices and the importnace and impact it has on the overall business Adapt to changes in process and responsibilities as outlined in the job description Additional Showroom duties as needed Qualifications Proven experience in project management, customer service, or client account management within a SaaS (Software as a Service) environment or similar industry. Strong proficiency in Technology Excellent communication skills with the ability to articulate complex information clearly and professionally. Demonstrated ability to manage multiple client accounts simultaneously while maintaining attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and documentation purposes. Ability to collaborate effectively across teams and departments to achieve shared goals. Analytical mindset with strong problem-solving skills to address customer issues proactively. 4 or 2 year degree in business or related field 3-5 year on the job experience Strong Organizational Time managment Problem Solving Skills Join us as a Client Services Coordinator if you thrive in a lively environment where your relationship management skills can shine! Bring your enthusiasm for customer success, your knack for data-driven insights, and your passion for delivering outstanding service every day!

Pay:

From $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person