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Call Center Representative (mid/evening shifts)

Job

First Team Professional Resources

Bel Air, MD (In Person)

$36,400 Salary, Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 6/7/2026

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Job Description

Call Center Representative (mid/evening shifts) 3.3 3.3 out of 5 stars Bel Air, MD 21015 $17
  • $18 an hour
  • Full-time First Team Professional Resources 275 reviews $17
  • $18 an hour
  • Full-time Call Center / Business Answering Service based in
Bel Air, MD Shifts:
(B): Mon-Thurs (3pm-11pm) + Sun (10am-6pm)
Onboarding/Training:
Will take place during the day shift for 1-2 weeks (candidate dependent) 9am-3pm for a week and then they will be on their shift of 3pm-11pm.
Duties of role:
Answering calls that come through via headset/computer system Utilize StarTel system to correctly log call-in information Data entry based off of call-ins, will need to follow prompts given by each company profile Need to have attention to detail to be able to maneuver through StarTel accurately and efficiently Personality of employee: Customer service oriented Not overly chatty (need to be able to be conversational, but efficient on calls) Someone okay with a sedentary job (role requires sitting at a desk at a computer during the duration of the shift) Empathetic (some of the clientele is the elderly, some clientele come from the medical industry, etc.) Active listener
Job Type:
Full-time Pay:
$17.00
  • $18.
00 per hour
Work Location:
In person

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