Call Center Representative (mid/evening shifts)

Call Center Representative (mid/evening shifts) 3.3 3.3 out of 5 stars Bel Air, MD 21015 $17

• $18 an hour
• Full-time First Team Professional Resources 275 reviews $17
• $18 an hour
• Full-time Call Center / Business Answering Service based in

Bel Air, MD Shifts:

(B): Mon-Thurs (3pm-11pm) + Sun (10am-6pm)

Onboarding/Training:

Will take place during the day shift for 1-2 weeks (candidate dependent) 9am-3pm for a week and then they will be on their shift of 3pm-11pm.

Duties of role:

Answering calls that come through via headset/computer system Utilize StarTel system to correctly log call-in information Data entry based off of call-ins, will need to follow prompts given by each company profile Need to have attention to detail to be able to maneuver through StarTel accurately and efficiently Personality of employee: Customer service oriented Not overly chatty (need to be able to be conversational, but efficient on calls) Someone okay with a sedentary job (role requires sitting at a desk at a computer during the duration of the shift) Empathetic (some of the clientele is the elderly, some clientele come from the medical industry, etc.) Active listener

Job Type:

Full-time Pay:

$17.00

• $18.

00 per hour

Work Location:

In person