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Customer Service Representatives/Cashiers
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
Customer Service Representatives/Cashiers
Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors? We'd love to have you as part of our High's Team! High's is seeking Customer Service Representatives/Cashiers with expertise in overseeing the day-to-day store operations ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store. We hire Part-Time & Full-Time, if you are 16 years or older, please apply! #parttime #fulltime #friendly We offer a very competitive Benefits Package including but not limited to:
- Low-Cost Health Insurance - Full and part time plans available.
- Career Advancement.
- Paid Time Off in addition to Sick Leave.
- 401k with company match.
- Tuition Reimbursement annually.
Responsibilities:
- Ad to all store operations procedures, policies, and guidelines.
- Properly selling initiatives and provide value to the customer.
- Follow all food service programs, procedures, and sanitation requirements, if applicable.
- Greet and communicate easily with customers.
- Dedication to assisting customers' needs to enhance their experience.
- Knowledgeable about products and services.
- positivity to your customer service strategy by emphasizing "sales & specials."
- Additional duties will be discussed at the interview.
Minimum Knowledge.
Skills and Abilities:
- High School Diploma or equivalent preferred.
- Previous experience in a retail environment, preferred.
- Must be at least 16 years old.
- Computer literacy.
- Fun, friendly and happy.
- Ability to learn policies and procedures.
Working Conditions:
- Retail environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products.
- Constant standing with frequent bending and lifting.
- Employees are expected to come to work and maintain full store operations in all weather conditions unless closure of the store is ordered by the company.
Benefits
- Paid Time Off (PTO)
- Sick Leave
- Financial Aid/Assistance
- 401(k) Plans