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Carter Myers Automotive
Service Advisor | New Honda Dealership Opening January 2027
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Based on Maryland data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$67,242 / year median in Maryland
+12% projected growth
Job Description
Service Advisor | New Honda Dealership Opening January 2027
Experienced & Entry-Level Candidates Welcome!
Carter Myers Automotive (CMA) is excited to announce the opening of our brand-new Honda dealership in January 2027, and we're looking for customer-focused individuals to join our Service Team as Service Advisors.
Whether you're an experienced automotive Service Advisor or someone with strong customer service skills looking to start a new career, we want to hear from you. We provide the training, support, and career development needed to help motivated individuals succeed in the automotive industry.
Why Join Our New Honda Team?
What You'll Do
Join our founding team and help us deliver an exceptional service experience when our new Honda dealership opens in January 2027.
Carter Myers Automotive (CMA) is excited to announce the opening of our brand-new Honda dealership in January 2027, and we're looking for customer-focused individuals to join our Service Team as Service Advisors.
Whether you're an experienced automotive Service Advisor or someone with strong customer service skills looking to start a new career, we want to hear from you. We provide the training, support, and career development needed to help motivated individuals succeed in the automotive industry.
Why Join Our New Honda Team?
- Be part of the founding team of a brand-new Honda dealership
- Competitive compensation with commission and bonus opportunities
- Paid training and ongoing professional development
- Clear career advancement opportunities
- State-of-the-art facility and technology
- Supportive, team-oriented environment
- Opportunity to grow with one of the region's leading automotive groups
Compensation:
$60,000 - $90,000+ Annual EarningsOur Service Advisors enjoy a competitive compensation plan with expected annual earnings of $60,000-$90,000+, based on experience, performance, customer satisfaction, and productivity. Top performers have the opportunity to exceed the stated range through a strong customer-focused approach and effective service sales.What You'll Do
- Welcome customers and provide an exceptional service experience
- Listen to customer concerns and accurately document vehicle needs
- Communicate repair and maintenance recommendations
- Prepare estimates and explain services in a professional manner
- Coordinate repairs with technicians and parts personnel
- Provide timely updates throughout the service process
- Ensure customer satisfaction from check-in to vehicle delivery
- Build lasting customer relationships that encourage repeat businessRequirementsPrevious automotive Service Advisor experience is preferred, but we are willing to train motivated individuals with exceptional customer service, sales, or hospitality experience.
- Exceptional customer service and communication skills
- Strong organizational and time-management abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Valid driver's license and acceptable driving recordPreferred Qualifications
- 1+ years of automotive Service Advisor experience preferred
- Honda or import dealership experience preferred
- Experience with CDK and other dealership management systems is highly preferred.
- Knowledge of automotive maintenance and repair services preferred
- Sales, hospitality, retail, or customer service experience a plus
- Strong ability to build customer relationships and recommend vehicle maintenance servicesBenefits
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company support
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Employee Vehicle Purchase Program
- Employee discounts
- Ongoing training and professional development
- Closed on SundaysBuild Something New with UsThis is a unique opportunity to help launch CMA's newest Honda dealership and establish a service department known for excellence, transparency, and outstanding customer care.
Join our founding team and help us deliver an exceptional service experience when our new Honda dealership opens in January 2027.