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Customer Service Representative-Bilingual

Job

Abel Personnel

Middle River, MD (In Person)

$36,920 Salary, Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/22/2026

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Job Description

Customer Service Representative-Bilingual Bilingual Customer Service Representative (Spanish/English)Evening Shift |
Full TimeMiddle River, MDPay:
$17.00 - $18.50/hour
  • Earn up to $18.
50/hour as a Bilingual (Spanish/English) RepresentativeNow Hiring Bilingual Customer Service Representatives in Middle River, MDAbel Personnel is seeking Spanish/English Bilingual Customer Service Representatives for a leading transportation and tolling services program in Baltimore County.

This is an excellent opportunity for candidates seeking:? Customer Service Jobs? Call Center Jobs? Bilingual Jobs? Spanish Speaking Jobs? Customer Support Careers? Entry-Level Customer Service Opportunities? Long-Term Career GrowthWhat You'll DoAs a Customer Service Representative, you'll assist customers by phone while providing exceptional service and support.
Daily Responsibilities:
  • Answer inbound customer service calls
  • Assist with account setup and maintenance
  • Process payments and account transactions
  • Resolve customer concerns and questions
  • Explain account information and policies
  • Maintain accurate customer records
  • Meet quality and performance standardsPaid Training
  • Paid Training (4-6 weeks): Monday-Friday, 8:30 AM - 5:00 PM
Regular Schedule After Training:
Monday-Friday, 11:30 AM - 8:15 PM
  • Occasional Saturdays required, with a scheduled weekday off Qualifications
  • Bilingual (Spanish/English) strongly preferred
  • Customer service or call center experience (0-1+ years welcome)
  • Strong communication, listening, and problem-solving skills
  • Typing speed of at least 30 WPM
  • Detail-oriented with ability to follow procedures Requirements ? High School Diploma or GED ? Age 18+ ? Strong communication skills ? Detail-oriented and dependable ? Ability to pass a background check and drug screening Work Environment
  • Professional call center environment
  • Primarily seated with frequent computer and phone use
  • Occasional standing, walking, and lifting (up to 25 lbs) Benefits & Perks
  • Paid training program
  • 7 paid holidays
  • Vision and Dental benefits
  • Modern, team-oriented facility Today Ready to build a long-term career in customer service?
for this Bilingual Customer Service Representative job in Middle River, MD and start your next opportunity with Abel Personnel.