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Customer Support Associate

Job

Silverline Strategic Group

Silver Spring, MD (In Person)

$60,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/15/2026

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Job Description

Silverline Strategic Group is hiring Customer Support Associates to help represent Verizon FiOS in local markets. As a Customer Support Associate, you will interact face-to-face with customers, answer questions, explain service options, and support sales and customer acquisition efforts to drive our company's growth. We are looking for someone outgoing, dependable, and comfortable talking with people throughout the day. Previous customer service, retail, hospitality, or sales experience is helpful but not required. We provide training and ongoing support to help you succeed. The Customer Support Associate is a great opportunity for someone looking to gain experience in customer service, sales, and client relations while working in a team-oriented environment with opportunities for advancement. Primary Responsibilities as
Customer Support Associate:
Connect with potential customers in person and offer Verizon FiOS plans and services as a Customer Support Associate. Support outreach efforts tied to Verizon FiOS current sales campaigns. Collaborate with team members to support campaign goals and contribute to overall growth initiatives. You will share information clearly to build interest and engagement. Represent services with professionalism and consistency as a Customer Support Associate. Help expand reach and visibility through daily sales activity. Maintain accurate tracking of outreach interactions as a Customer Support Associate. Credentials as a
Customer Support Associate :
Strong communication skills and confidence in engaging new people. A proactive mindset with an interest in outreach and sales. A high school diploma or GED is preferred. Ability to stay consistent in a fast-paced role. Positive attitude and willingness to grow as a Customer Support Associate. Get hands-on experience connecting with people, building professional communication skills, and supporting sales efforts as a Customer Support Associate. Continue your skills as a Customer Support Associate. Continue building your skills as a Customer Support Associate. !
Pay:
$55,000.00 - $65,000.00 per year
Work Location:
In person