Service existing clients:

Issue policy changes, review policy documents for accuracy, analyze policy components and conduct billing review services. Answer incoming phone calls and assist or direct clients to appropriate sources. Assess and analyze current insurance policies to determine any necessary adjustments or if further review is needed. Provide personalized insurance solutions to clients by understanding their individual needs and recommending appropriate policies. Explain policy features, terms, conditions and coverages to clients clearly and accurately. Assist clients in filing claims and guide them through the claims process to ensure smooth and timely resoltuions. Identify and develop new business opportunities by generating leads and referrals. Stay up to date on insurance market trends, products and regulations. Maintain accurate records of all client interactions, policy renewals and new applications.

Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Disability insurance Health insurance Paid time off Vision insurance

Experience:

Customer Service:

3 years (Required)

License/Certification:

Property & Casualty License (Required)

Work Location:

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