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The UPS Store

Customer Service Representative

Job Description

Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving inquiries, and promoting company products or services.
Responsibilities:
  • Handle incoming customer inquiries via phone, email, or chat
  • Provide accurate information about products and services
  • Process orders, returns, and exchanges
  • Maintain customer records by updating account information
Skills:
  • Strong customer service skills
  • Excellent phone etiquette and communication skills
  • Ability to analyze customer needs and recommend suitable products or services
  • Must be able to lift 50 pounds unassisted
  • Must be able to lift up to 100 pounds with assistance
  • Must be eligible to become a notary Join our team and enjoy a supportive work environment, opportunities for career growth, and competitive compensation.
If you possess excellent communication skills and a passion for assisting customers, we would love to hear from you!
Job Type:
Part-time Pay:
From $17.00 per hour
Work Location:
In person
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Total Score
32
out of 100
Average of individual scores