PalletOne Customer Service
UFP Industries, Inc
Livermore Falls, ME (In Person)
Full-Time
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Job Description
PalletOne Customer Service UFP Industries, Inc United States, Maine, Livermore Falls Jun 10, 2026 Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-office customer service contact in order to meet customer expectations and increase profits. Principle Duties and Responsibilities Works directly with customers or through 3rd party teams to ensure adequate production levels of product are present or scheduled for customer needs
Works directly with customers and in house production and transportation management to coordinate order fulfillment
Contact customers in accordance with proposed schedule and resolves concerns and problems
Inspects product quality and monitor inventory levels
Conducts price comparisons and communicates information as required
Assists in the resolution of production scheduling conflicts.
Assists in resolving accounts receivable problems and opportunities
Prepares various reports and maintains records as required
Performs other duties as required Qualifications Minimum of an associate's degree preferred
Minimum of one year of customer service experience
Working knowledge of Microsoft Office, including Excel, Word, Outlook and other software for business applications The Company is an Equal Opportunity Employer.