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PalletOne Customer Service
Job
PalletOne, Inc
Livermore Falls, ME (In Person)
Full-Time
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Job Description
Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-office customer service contact in order to meet customer expectations and increase profits. Principle Duties and Responsibilities Works directly with customers or through 3rd party teams to ensure adequate production levels of product are present or scheduled for customer needs Works directly with customers and in house production and transportation management to coordinate order fulfillment Contact customers in accordance with proposed schedule and resolves concerns and problems Inspects product quality and monitor inventory levels Conducts price comparisons and communicates information as required Assists in the resolution of production scheduling conflicts. Assists in resolving accounts receivable problems and opportunities Prepares various reports and maintains records as required Performs other duties as required Qualifications Minimum of an associate's degree preferred Minimum of one year of customer service experience Working knowledge of Microsoft Office, including Excel, Word, Outlook and other software for business applications The Company is an Equal Opportunity Employer. Please watch our welcome video below to learn more about UFP Industries! Click Here to Review Truck Driver Postings Wondering what the companies of UFP Industries are all about? We're successful. We've been around for more than 65 years, and we've been profitable every year since our founding. We work hard, and we know how to set and beat records. We're competitive. Our line of work is demanding, but you'll get back what you put in and have fun doing it. We're family. We care for each other and want to see each other succeed. We enjoy watching each other build great careers and take advantage of the many opportunities we have to advance. And that makes UFP Industries a great place to be. We work hard and smart. We learn and grow from each other, from experience, from trial and error, from success. We collaborate to maintain our competitive edge. And we do it all on a global scale.