Customer Service Representative

Xtreme Screen & Sportswear is seeking a Customer Service Representative to join their team! The ideal candidate will assist our sales team in all responsibilities related to incoming inquiries/orders and outgoing orders.

Responsibilities:

• Respond to customers in a timely, professional manner
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Accurately document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• As business needs arise, other tasks may become necessary

Qualifications:

• Previous experience in customer service, sales, or related field
• Ability to build rapport with clients
• Computer proficient
• Experience with graphic design or accounting software a plus Excellent written and verbal communication skills. Weekly schedule M-F 7:30am - 4:00pm
• Experience preferred.

Starting salary commensurate with experience. Full benefits package including health, dental, paid time off, and more.

Job Type:

Full-time Pay:

$16.00 - $21.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person