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Customer Service Associate-Grand Traverse Pie Co.

Job

Grand Traverse Pie Company

Ann Arbor, MI (In Person)

$33,280 Salary, Part-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

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Job Description

Customer Service Associate-Grand Traverse Pie Co. Grand Traverse Pie Company Ann Arbor, MI Job Details Part-time $15 - $17 an hour 4 hours ago Benefits Paid holidays Paid time off Employee discount Flexible schedule Food provided Paid sick time Qualifications Retail customer service procedures Phone communication Attention to detail Guest services Full Job Description Grand Traverse Pie Company of Ann Arbor is hiring passionate, full/part-time Retail Bakery & Café Associates to join our friendly, fast-paced team! If you are a dedicated, organized, and detail-oriented hard worker who thrives in a customer-focused environment, we want you to grow with our company. Ideal Candidates are motivated, clean, organized, and have a genuine passion for teamwork and ensuring complete customer satisfaction. Key Responsibilities and Duties The Retail Bakery & Café Associate handles both front-of-house operations and product handling: Warmly greet customers and effectively answer product questions. Accurately process food and beverage orders using a touch screen register and manage cash transactions. Manage phone calls and accurately process detailed special orders for pies and other baked goods. Expertly cut and package pies, cheesecakes, carrot cakes, and dessert bars with attention to detail. Set up, maintain, and break down the attractive pie and baked goods display . Prepare coffee and maintain the cleanliness and welcoming atmosphere of the dining room. Mandatory Qualifications & Position Details To be considered for this role, candidates must meet the following minimum requirements:
Experience:
Minimum 1 year of previous customer service experience is required.
Work Environment:
Fast-paced retail store setting.
Required Availability:
Must be available for a variety of shifts, including Morning, Mid-Day, and Evening shifts.
Communication:
Comfortable communicating effectively in person and over the phone. Compensation & Benefits Competitive Compensation (Full-time and Part-time). Holiday Bonuses (Paid out based on performance/tenure).
Job Type:
Part-time Pay:
$15.00 - $17.00 per hour Expected hours: 20.0 - 25.0 per week
Benefits:
Employee discount Flexible schedule Food provided Paid sick time Paid time off
Location:
Ann Arbor, MI 48103 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Ann Arbor, MI 48103 (Preferred)
Work Location:
In person