Company DescriptionCornerstone Building Brands, Inc. ("Cornerstone Building Brands") is a holding company that owns subsidiaries operating within the exterior building products industry (collectively referred to, along with its subsidiaries, as the "Company"). Cornerstone Building Brands is headquartered in Cary, North Carolina. It holds the distinction of being the largest manufacturer of exterior building products in North America, generating annual revenue exceeding $6 billion. The Company boasts an extensive national presence, employing approximately 20,000 individuals.

Our Shelter Solutions business offers a comprehensive portfolio of metal roof and wall systems and complete pre-engineered building systems that are optimized for strength, durability and design flexibility. Our portfolio of brands is supported by our industry leading expertise and our relentless focus on processes and technologies that enable our customers to operate faster, easier and in a more connected way.

Job Descriptionhe primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer expectations are exceeded as well as prompt, courteous and professional responses to customer requests. The Customer Service Representative tasked with maintaining and growing the level of sales from current active and past non-active customers, and is able and willing to prospect new business

ESSENTIAL

FUNCTIONS/RESPONSIBILITIESData entry and accuracy being measured for orders into OracleScheduling/delivery coordinating for multiple plant sitesProduct knowledge, answering questions for customer supportResponsible for claims & account reconciliation and transactionsResponsible for timely communication back to appropriate functionAccepting inbound calls to assist with basic customer needsLiaison for manufacturing and customerLearning designated commercial/industrial product lineQuoting to assist

Outside SalesQualifications/Skills:

Must have high math aptitude to calculate Sq Footage, to assist customers when orderingMust have ability to multi-task, with high level of organization skillsMust have the ability to learn, comprehend, and apply training as well as use best judgement for case-by-case scenariosAbility to make proactive decisions based on customer needsProficient in the use of Microsoft Outlook, Word, ExcelProject management and negotiation skillsStrong oral and written communication skills are required Ability to read building drawings

QualificationsQualifications/Skills:

Must have high math aptitude to calculate Sq Footage, to assist customers when orderingMust have ability to multi-task, with high level of organization skillsMust have the ability to learn, comprehend, and apply training as well as use best judgement for case-by-case scenariosAbility to make proactive decisions based on customer needsProficient in the use of Microsoft Outlook, Word, ExcelProject management and negotiation skillsStrong oral and written communication skills are required Ability to read building drawings

Education/Additional Information:

Minimum 2-year post-secondary education preferred; 2+ years of construction products sales experience plus, but not requiredBilingual is a plus but not requiredPrevious roofing and wall experience is a plusAdditional InformationOur salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. (Full-time is defined as regularly working 30+ hours per week.) Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time

• team members receive
• medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 
• Full-time is defined as regularly working 30+ hours per week.
• Union programs may vary depending on the collective bargaining agreement.

 Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Note to External RecruitersCornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized. Notice of Recruitment FraudWe have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.