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Randy Wise Automotive Team

Automotive Sales

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$53,275 / year median in Michigan

+13% projected growth

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Job Description

Automotive Sales 2.7 2.7 out of 5 stars 968 South Ortonville Road, Ortonville, MI 48462 $60,000
  • $100,000 a year
  • Full-time Randy Wise Automotive Team 7 reviews $60,000
  • $100,000 a year
  • Full-time Job Overview At the Randy Wise Automotive Team in Ortonville, we believe that buying a car should be one of the most exciting days of a person's life.
We aren't just selling metal and rubber; we are helping our neighbors get to work, get their kids to school, and embark on their next big family adventure. When you join our team, you are becoming part of a community that values honesty, warmth, and the simple joy of helping someone find the perfect fit. You won't find high-pressure tactics here. Instead, you will find a collaborative environment where we celebrate every success together. We take the time to teach you the ropes, support your growth, and ensure you feel confident in your role every single day. If you enjoy meeting new people, listening to their stories, and playing a meaningful part in their life milestones, you will thrive here. Come help us continue to build a legacy of trust and friendly service in the heart of Michigan.
Salary Range:
$60,000.00
  • $100,000.
00 per year Benefits Annual Base Salary Based on Experience Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Career Growth Opportunities Retirement Plan Requirements Valid driver's license with an acceptable driving record. Strong comfort level with face-to-face communication and building rapport. Basic computer literacy for logging customer interactions. High school diploma or equivalent. Prior experience in customer service, retail, or hospitality. A genuine interest in vehicles and the automotive industry. Responsibilities Welcome visitors to the dealership with a friendly and helpful demeanor. Listen closely to understand exactly what kind of vehicle suits a guest's daily needs and budget. Guide guests through our inventory and demonstrate features that make our vehicles special. Accompany guests on test drives to ensure they feel confident and comfortable behind the wheel. Coordinate with the finance and service departments to ensure a smooth transition from selection to ownership. Follow up with previous clients to check in on their vehicle experience and offer ongoing assistance. About Us Join the Randy Wise Automotive Team, where car enthusiasts thrive in a vibrant and supportive environment! As a leading player in the automotive industry, we prioritize innovation and customer satisfaction while fostering a culture of teamwork and growth. Our passionate team is dedicated to delivering exceptional service and quality vehicles, ensuring every customer leaves with a smile. If you're looking to elevate your career in a fun, dynamic setting, we invite you to be a part of our journey toward excellence!