Office Representative

Benefits:

401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Launch Your Professional Career with a Team That Invests in You Are you a positive, motivated individual looking to start a professional career? Do you enjoy helping people, building relationships, and being part of a supportive team environment? The Swab Agency is looking for an energetic and customer-focused Office Representative to join our Farm Bureau Insurance team. No insurance experience is required—we're looking for someone with a great attitude, strong people skills, and a desire to learn and grow. This is an excellent opportunity for someone who wants to develop valuable business, customer service, and communication skills while building a long-term career with a respected local agency. What You'll Do As an Office Representative, you'll play an important role in creating a positive experience for our customers while supporting the day-to-day operations of the agency. Responsibilities Welcome and assist customers in person, over the phone, and through email. Build strong relationships with customers and provide outstanding service. Help schedule appointments and follow up with customers as needed. Assist with customer inquiries and connect clients with the appropriate insurance solutions. Learn about insurance products and help educate customers on available options. Support agency marketing and lead-generation efforts. Maintain accurate customer records and agency documentation. Work closely with team members to provide a professional and friendly customer experience. What We're Looking For A positive, professional, and dependable attitude. Strong communication and interpersonal skills. Someone who enjoys working with people and helping others. Eagerness to learn new skills and develop professionally. Strong attention to detail and organizational abilities. Ability to multitask and stay organized in a fast-paced environment. Comfortable learning new computer systems and technology. Self-motivated with strong problem-solving skills. Team-oriented mindset and willingness to contribute wherever needed. Why Join The Swab Agency? No insurance experience required—we will train the right person. Opportunity to start a stable and rewarding professional career. Supportive team environment focused on growth and development. Hands-on training and mentorship from experienced professionals. Valuable experience in customer service, business operations, and insurance. Opportunities for advancement as you develop your skills and expertise. Work with a respected Farm Bureau agency that values relationships, integrity, and community involvement. Who Thrives in This Role? This position is ideal for someone who is friendly, coachable, dependable, and eager to build a career. Whether you're a recent graduate, changing career paths, or simply looking for an opportunity to grow professionally, we'd love to meet you. Apply today and take the first step toward a rewarding career with The Swab Agency - Farm Bureau Insurance.