3.7 Canton, MI Job Details Full-time $15
$17 an hour 3 hours ago Benefits Paid training Paid time off On-the-job training Employee discount Qualifications Professional networking Retail customer service procedures Serving clients Interpersonal skills Phone communication Packing Client services experience within retail industry Cleaning Faxing Client interaction via phone calls

Full Job Description Job Summary Pay:

$16.00

$19.

00 per hour Job description:

Summary:

Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs

Essential Duties and Responsibilities:

Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
Deliver exceptional customer services through customer engagement and quality product delivery.
Be knowledgeable of products and services offered and properly promote them to customers.
Identify customer needs and offer additional services which could benefit them.
Receive, sort and place mail in mailboxes accurately.
Record all sales transactions completely and accurately in Point of Sale system.
Pack contents for shipping using established procedures and products.
Receive and prepare documents of printing
Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customers's vehicle when requested.
Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
Preform end of day duties: reconciliation of cash, credit cards and checks
Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
General housekeeping duties.
Other duties as assigned.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. Education and/or

Experience:

6 months-2 years customer service and sales experience in a retail environment. Point of Sale (POS) and computer experience highly desirable.
Knowledge of Adobe Creative Software or ability to learn new software highly desirable.

Language Skills:

Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
Excellent verbal and written communication skills

Other Skills and Abilities:

Ability to lift 50 lbs regularly. Ability to stand for extended periods of time. Manual hard dexterity required to operate POS, copiers and binding machinery, packaging tools, and complete customer paperwork.

Benefits:

Employee discount On-the-job training Paid time off

Work Location:

In person 46036 Michigan Ave Canton, MI 48188

Pay:

$15.00

$17.

00 per hour

Benefits:

Employee discount Paid time off

Work Location:

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