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Splitz Gymnastics

Customer Service Representative

Job Description

Customer Service Representative Splitz Gymnastics Canton, MI Job Details Part-time 1 day ago Qualifications Knowledge management Managing customer accounts Client inquiry handling Customer support Client interaction via phone calls
Full Job Description Now Hiring:
Part-Time Front Desk Team Member! Splitz Gymnastics is looking for a friendly, outgoing, and dependable individual to join our Splitz family as a Part-Time Front Desk Team Member! Our front desk is the face of our gym! We're looking for someone who enjoys interacting with families, creating a welcoming environment, and helping our gymnasts and parents have a positive experience at Splitz. If you love working with people, staying organized, and being part of a fun, energetic team, we'd love to meet you! Responsibilities Greet gymnasts, parents, and visitors with a friendly and welcoming attitude. Answer phone calls and respond to emails and in-person questions. Provide information about our gymnastics classes, programs, schedules, and services. Assist families with class registrations, scheduling, and general account questions. Help address customer concerns and find solutions when needed. Maintain accurate customer records and assist with front desk administrative tasks. Keep the front desk area clean, organized, and welcoming. Work with our coaching and office staff to help keep daily operations running smoothly. Qualifications Friendly, positive, and professional demeanor. Strong communication and customer service skills. Basic computer skills and willingness to learn our registration systems. Ability to multitask, stay organized, and prioritize responsibilities. Dependable, punctual, and consistent with scheduled shifts. Enjoys interacting with children and families. Previous customer service or front desk experience is a plus, but not required! Schedule Part-time position Approximately 2 days per week 4-hour shifts (M-F 4pm-8pm, Sat 9am-1pm) Work Environment In-person, front desk position If you're looking for a fun, team-oriented environment where you can make a difference for local families and be part of a gymnastics community, we'd love to welcome you to the Splitz family! Ability to
Commute:
Canton, MI (Preferred)
Work Location:
In person
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