Customer Service Representative

Customer Service Representative McDowell Insurance Group - 3.0 Clinton Township, MI Job Details Full-time $55,000 - $80,000 a year 1 hour ago Benefits License reimbursement Health insurance Paid time off Opportunities for advancement Qualifications Customer inquiry handling

Full Job Description Benefits:

Simple IRA License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development

ROLE DESCRIPTION

As a Customer Service Representative with McDowell Insurance Group, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions.

QUALIFICATIONS

Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.