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J&H Family Stores

Front End Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Based on Michigan data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$49,045 / year median in Michigan

-12% projected decline

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Job Description

AI Summary & Insights Summary Insights Front End Associate The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Front End Associate The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Description Description
BROAD FUNCTIONS
To obtain payments for goods while maintaining a high level of customer service.
SPECIFIC RESPONSIBILITIES
Provides fast and friendly customer service Itemizes and totals purchases Verifies customer's age on restricted items Collects payments and/or verifies credit acceptance. Balances Cash Drawer Receives Merchandise Stocks shelves and cooler Controls Inventory and cash through proper transaction record keeping Performs light paperwork duties as assigned Maintains professional appearance and grooming standards as outlined in the employee handbook. Maintains Safe and Clean working environment
CONTACT WITH OTHERS
-
Internal:
Will have contact with other store clerks and managers on a daily basis
CONTACT WITH OTHERS
- External
CUSTOMERS
Vendors Requirements Education:
Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
Experience:
Ability to understand and implement written and verbal instruction. Ability to interact with customers on a friendly basis and work in a fast-paced environment
Availability:
Must be available to work weekends and holiday
Physical:
Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, walking and repetitive use of hands and arms the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals. Must be able to work alone