Assistant Client Manager

Job Overview Looking for more than just another insurance job? At Koppinger & Associates, we help businesses grow, protect what they've built, and gain a competitive edge. We're a privately owned independent agency that believes great client experiences start with great people. We're looking for an Assistant Client Manager who is organized, detail-oriented, and eager to learn. This role is ideal for someone with independent insurance agency experience, possibly you would like to move from personal lines to commercial lines and are interested in building a long-term career in commercial insurance. Our experienced team will provide mentorship, training, and professional development to help you grow.

Salary Range:

$48,000.00 - $68,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Health Savings Account FSA and DCRA Paid Holidays Requirements What We're Looking For Property & Casualty License required. Life and Health License preferred. Independent Insurance agency experience preferred 3+ years Insurance customer service experience required, bookkeeping or account reconciliation experience a plus. Strong organizational and communication skills Comfortable using technology and working across multiple systems Detail-oriented with a commitment to accuracy Positive attitude, team mindset, and desire to learn Responsibilities What You'll Do Support Client Managers in servicing commercial insurance accounts Build strong relationships with clients and carrier partners Assist with policy changes, renewals, certificates, and account documentation Follow established processes to ensure a consistent, high-quality client experience Learn commercial insurance concepts and develop toward a Client Manager role

About Us Our Team's Core Philosophy:

Excellence, Growth, and Support Client-Centric Approach We are deeply committed to understanding our clients' unique challenges and delivering expert solutions that drive exceptional results. Our dedication goes beyond mere service—we strive to become true strategic partners. Collaborative Culture Our team operates on principles of mutual support and collaboration: When a teammate is on vacation, we ensure their workload is seamlessly managed Problem-solving is a collective effort, not an individual burden Professional Development We invest heavily in our team's continuous growth: Fully employer-sponsored education programs Industry-specific role training Professional designation opportunities Access to cutting-edge research tools and resources Workplace Wellness, We believe in: Maintaining a healthy work-life balance Finding positivity and humor, even during challenging times Supporting each other's personal and professional well-being