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Logan Legacy Group

Wireless Associate (AT&T)

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$49,045 / year median in Michigan

-12% projected decline

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Job Description

Great fit for candidates with experience in retail, hospitality, customer service, food service, or sales! If you're outgoing, enjoy working with people, and are looking for a role where you can build valuable career skills, we'd love to meet you. Whether you're a recent graduate, changing careers, or ready for your next opportunity, we provide the training and support to help you succeed. We're growing our team and looking for a Wireless Associate to represent one of the nation's leading telecommunications brands, AT&T. In this role, you'll meet with customers, answer questions about products and services, assist with account needs, and help each customer find the options that best fit their lifestyle. You'll receive hands-on training in customer communication, product knowledge, and professional development. We believe the best customer experiences come from listening first, understanding each person's needs, and helping them make informed decisions, never through high-pressure interactions.
AT&T Wireless Associate Responsibilities:
Meet with customers to understand their wireless, internet, and connectivity needs. Provide friendly, knowledgeable support and answer questions about products, services, and accounts. Build positive relationships through honest communication and exceptional customer care. Stay current on AT&T products, promotions, and service offerings through ongoing training. Work alongside your team to create a welcoming customer experience while contributing to daily goals.
AT&T Wireless Associate Qualifications:
High school diploma or equivalent preferred. Experience in retail, hospitality, restaurants, customer service, sales, or other people-focused roles is a plus—but not required. Strong communication and interpersonal skills. Positive attitude with a willingness to learn and grow. Comfortable working in a fast-paced, team-oriented environment. Reliable transportation preferred. If you're looking for a position where you can build confidence, develop professional skills, and work with a supportive team, we'd love to hear from you.
Pay:
$1,000.00 - $1,400.00 per week
Benefits:
Employee discount
Work Location:
In person