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Carelinc Medical Equipment

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits. What You'll Do (Besides Being a Legend!) The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude. What You Bring to the Team! Excellent interpersonal and communication skills Able to pass background check as it pertains to the position. A knack for problem-solving and making things easy to understand. A kind and helpful attitude (because we work with CARE! ). A commitment to confidentiality, because trust is everything. How We CARE at CareLinc! At CareLinc, we follow our CARE Standards , which means: Community
  • We work together, help each other, and make every interaction positive. Accountability
  • We grow, learn from feedback, and focus on solutions, not problems. Relationships
  • We listen, assume positive intent, and build strong relationships. Empathetic
  • We understand and support each other, making sure our workplace feels welcoming and inclusive.
Why You'll Love It Here! A team that values what you do. A supportive, fun, and friendly culture. Opportunities to grow and learn. Early access to your paycheck via TapCheck Competitive pay, great benefits, and a company that CARES about YOU! Ready to join the adventure? Apply today!
Job Type:
Full-time Pay:
$15.00
  • $17.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance