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Cashier/Customer Service Representative
Job
Northland Foods
Kalkaska, MI (In Person)
$34,320 Salary, Full-Time
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Job Description
Job Summary Join our dynamic team as a Cashier and Customer Service Representative, where you'll be the friendly face that creates a welcoming shopping experience. In this role, you'll handle transactions efficiently, assist customers with their needs, and promote our products through engaging demos and upselling. Your enthusiasm and excellent communication skills will help foster loyalty and ensure every customer leaves satisfied. This paid position offers a fantastic opportunity to develop retail sales expertise while providing exceptional service in a fast-paced grocery store environment. Duties Operate the point-of-sale (POS) system accurately to process transactions, handle cash, credit, and digital payments with precision. Greet customers warmly, answer questions, and provide product information to enhance their shopping experience. Conduct product demos to showcase features and benefits, encouraging additional sales through upselling techniques. Maintain merchandising standards by stocking shelves, organizing displays, and ensuring the store remains clean and inviting. Assist with inventory management by participating in stock replenishment and inventory counts. Uphold excellent phone etiquette when handling inquiries or assisting customers remotely. Support team members with supervising responsibilities when needed, ensuring smooth daily operations. Experience Previous cashiering experience in a retail or grocery store setting is preferred but not required; training will be provided. Strong communication skills in English; bilingual abilities are a plus for serving diverse customer bases. Familiarity with POS systems, cash handling procedures, and basic math for retail transactions. Experience in customer service roles demonstrating patience, active listening, and problem-solving skills. Knowledge of merchandising, stocking, and retail sales techniques is advantageous. Supervising experience is beneficial for leadership opportunities within the team. Ability to maintain professionalism with excellent phone etiquette and a friendly demeanor in fast-paced environments. Embark on a rewarding journey where your energy fuels positive customer interactions! We're dedicated to supporting your growth while delivering outstanding service—apply today to become an integral part of our vibrant retail community!