Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Dealership Service Advisor - Plymouth, MI
Job
Dick Scott Chrysler Dodge Jeep Ram Pre-Owned Center
Plymouth, MI (In Person)
$68,469 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
54
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Dealership Service Advisor - Plymouth, MI Dick Scott Chrysler Dodge Jeep Ram Pre-Owned Center - 3.0 Plymouth, MI Job Details Full-time $55,020.98 - $81,917.73 a year 2 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Service writing Professional ethics High school diploma or GED Driver's License Ability to follow instructions Organizational skills Full Job Description Dick Scott Chrysler Dodge Jeep Ram is currently seeking experienced Service Writers / Service Advisors to join our team. Qualified candidates will have strong communication skills and a customer-first mindset. A minimum of 2 years of automotive service advisor experience is preferred, and Dealertrack experience is a plus . Position Overview As a Service Advisor, you will be the primary point of contact between our customers and technicians. You will help schedule service, communicate repair needs, and ensure customers fully understand recommended work. Your role is essential in delivering an exceptional service experience while upholding the highest ethical standards. Key Responsibilities Greet customers and schedule service appointments Accurately document customer concerns and vehicle information Communicate customer requests to technicians and assist with diagnostics when needed Estimate repair costs and timelines while respecting customer schedules Provide clear explanations of repairs, findings, and charges Handle customer concerns professionally and maintain high satisfaction levels Monitor repair progress and communicate updates, including approval for additional work Benefits 401(k) Health & Dental Insurance Long & Short-Term Disability Paid Vacations & Paid Holidays Employee Discount Program And more! Requirements High School Diploma or equivalent Minimum of 2 years as a Service Advisor preferred Proven record of excellent customer satisfaction Strong communication and organizational skills Ability to read and comprehend instructions and repair information Dealertrack experience is a plus Personal and professional integrity Must be authorized to work in the U.S. Ability to pass pre-employment screening (background check, MVR, drug test) Valid driver's license required Dick Scott Automotive Group is committed to supporting our employees' career growth. That's why we offer the Degrees@Work program at our dealership. As an employee, you can earn your degree or take classes to learn skills from Strayer University at no cost to you. Strayer offers associate, bachelor's and master's degree programs that can help take your career to the next level. All applicants must be authorized to work in the USA All applicants must have the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver's license.