Spanish Speaking Customer Service

Now Hiring:

Spanish Speaking Customer Service - Romulus, MI Spanish Fluent Customer Service Representative - Job Responsibilities (Food Distribution Company) We are looking for a Bilingual (English + Spanish) customer service representative to join our growing team.

What You'll Do:

Must Speak and write Spanish and English Provide friendly and professional customer service by phone, email, and in person. Process customer orders accurately and enter them into the company ordering system. Answer customer questions regarding products, pricing, availability, and delivery schedules. Resolve customer concerns or issues quickly Daily duties involve checking and sending emails - following up with calls or texts to customers for their orders. Coordinate with warehouse staff and delivery drivers to ensure orders are fulfilled and delivered on time. Update and maintain customer accounts, order records, and contact information. Follow up with customers regarding order status, backorders, or delivery updates. Maintain strong relationships with customers to ensure satisfaction and repeat business. Handle returns, credits, or adjustments according to company policies. Perform general administrative tasks such as filing, data entry, and reporting.

Requirements:

Must speak English and SPANISH Strong communication and multitasking skills Reliable, punctual, and ready to work in a team environment Previous experience in customer service Experience office experience

Why You'll Love Working Here:

Competitive pay and benefits Supportive, bilingual team Opportunities to grow within the company Semi-flexible hours/schedule - Working 30-40 hours each week after training is complete.

Pay:

$27,000.00 - $35,000.00 per year

Benefits:

401(k) matching Health insurance Paid time off

Language:

Spanish (Required)

Work Location:

In person