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Gratiot Animal Hospital

Client Care Representative

Job Description

Our veterinary hospital is seeking an exceptional Client Care Representative to join our busy, five-doctor veterinary practice! If you love animals, enjoy helping people, and take pride in providing excellent client service, we would love to hear from you. We are looking for a dependable, detail-oriented team member with a positive, friendly attitude and a strong work ethic. The ideal candidate can stay calm, organized, and welcoming while managing multiple priorities in a fast-paced environment.
Qualifications:
Previous veterinary office experience preferred. Excellent customer service and communication skills. Consistent attendance, reliability, and a commitment to teamwork. Strong attention to detail and accuracy. Ability to manage a high-volume workload while maintaining a calm, professional demeanor. Computer proficiency and the ability to learn new systems quickly; ezyVet experience is a plus. Ability to confidently handle a multi-line phone system.
What We Offer:
A full-time position with a caring, fun, collaborative team. The opportunity to make a difference for pets and the people who love them. Compensation and benefits negotiable based on experience and qualifications. If you are reliable, motivated, and ready to contribute to our team, please submit your resume through Indeed. No phone calls, please.
Job Type:
Full-time Pay:
From $15.00 per hour Expected hours: 33.0 - 36.0 per week
Benefits:
Employee discount Flexible schedule Health insurance Paid time off Parental leave Professional development assistance Retirement plan
Education:
High school or equivalent (Preferred)
Experience:
Multi-line phone systems: 1 year (Required) Customer service: 1 year (Required)
Veterinary:
1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Other Retirement and Savings
  • Health Insurance
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