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Globespan Solutions

Customer Service Associate

Job Description

Client:
Sam's Club Hearing Ambassadors Job Title:
Customer Service Associate -
Onsite Location:
Saginaw, MI 48601
Pay Rate:
$18.00-$19.00 per hour
Schedule:
Mon-Fri 8:00 AM-5:00 PM Job Overview We are looking for a motivated and customer-focused Customer Service to join our team. This is an excellent opportunity for someone who enjoys helping people, communicating with customers, and resolving questions or concerns in a professional and timely manner. The ideal candidate will be dependable, organized, and comfortable working in a customer-facing environment. Key Responsibilities Respond to customer inquiries by phone, email, and other communication channels. Provide accurate information regarding products, services, orders, and account-related questions. Assist customers with resolving issues and finding appropriate solutions. Document customer interactions and update information in company systems. Follow up with customers when additional information or assistance is required. Escalate complex or unresolved issues to the appropriate team or supervisor. Qualifications High school diploma or equivalent. Strong verbal and written communication skills. Customer-focused attitude with a willingness to help others. Basic computer and internet skills. What We Offer Competitive pay of $18.00-$19.00 per hour Full-time opportunity Training and onboarding provided Opportunity to develop customer service and professional skills Supportive team environment Potential for growth within the organization Apply Now!
Pay:
$18.00 - $19.00 per hour Expected hours: 40.0 per week
Benefits:
Health insurance
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance
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Total Score
35
out of 100
Average of individual scores