Summary:

Responsible for operating the Call Center and providing prompt and responsive communication between the practice and their patients, in a professional and courteous manner. Assist callers with inquiries, complaints, or problems. Speak with patients, listen to them to gain a better understanding of their needs, and offer possible solutions. Registers patients, verifies insurance, and redirect patients when needed. Assess needs based on previous chart notes and direct calls or questions to pertinent staff.

Experience:

Proficient in computer skills: (Required) Medical office experience: 1 year (Required) Medical assistant: 1 year (Preferred) Previous medical office experience required .

EPIC EHR

experience is a plus. Prefer a medical assistant certification/experience, but not required. The ideal candidate is patient-oriented and a team player with a positive attitude. Benefits offered after 90 day probationary period.

Job Type:

Full-time Expected hours: No less than 40.00 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Required)

Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

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